Safeguarding of Vulnerable Adults


Care Unlimited takes the Safeguarding of Vulnerable adults very seriously and has a proven record of cooperating with relevant parties in dealing with any potential risk to their service users. Care Unlimited seeks to work proactively to prevent risk, but also prides itself in dealing with matters in a professional and swift way with well established procedures in place.

Care Unlimited employs a well-trained highly motivated staff team that are chosen not only for their expertise but also for their personalities and caring nature. The following procedures are used as tools to clarify possible cases of abuse:

Recruitment Policy - All staff undergo the relevant pre-employment checks including completing a Rehabilitation of Offenders Declaration Form in which they must declare previous offences, all staff will only start their employment following the CRB check process being completed successfully. As part of induction the new staff member will undertake training regarding safeguarding procedures and abuse training.

Accident Policy - All accidents and injuries to clients and staff are reported in the accident book and details recorded on an accident form. Accidents/incidents are reported to the Home Manager or the Person-in-charge. The Home Manager or Person-in-charge will then notify the relevant agencies or parties according to our Policies and Procedures and Inform the Operations Manager and Director of Business Improvement with details.

Whistle Blowing Policy - The policy gives clear guidance to all staff regarding the correct procedure for bringing to attention any wrongdoing or suspected wrongdoing which they feel could lead to a risk to the safety or wellbeing of any service users or member of staff. The policy seeks to reduce the barriers to whistleblowing and bring a swift and accurate notification of a concern for a quick resolution and ultimately an elimination of the potential risk.

Where possible the element of risk, in some cases a member of staff, is removed or suspended from the home whilst an investigation is initiated with the relevant agencies or organisations.

Awards for Care Homes

the team
  • Exor Management Systems
    Jan 2008 - GOLD AWARD
  • Investors in People
    Nov 2005 to current
  • ISO 9001:2000
    Annual External Quality Audit - Oct 2008
  • Best Southern Home 2006
  • Best Care Home: Newsweek 2006

Awards For Staff

  • Care Home Nutrition Award Finalists
    (Surrey Care Awards 2009)
    Erlinda Nerona and Paul Sharp
  • Allcora Excellence in Care Awards Runner Up Chaldon Rise - 2006
  • Allcora Excellence in Care Awards Finalist Chipstead Lodge - 2006