Care Unlimited Homes all on track for Good Rating with CQC!

30th September 2015

Care Unlimited is proudly on track to receive 4 out of 4 GOOD ratings, under the new CQC guidelines for Chaldon Rise, Chipstead Lodge, Ashtead Cottage and Grennell Lodge. This is especially good news considering many other care homes have not been so successful.

The topic of CQC (Care Quality Commision) ratings has been a contentious issue for many service providers across the UK, having been brought back during an overhaul of the CQC standards and inspection system in 2015.

Care Unlimited has supported the return of rating as opposed to the simple 'Compliant' versus 'Non-compliant' score, which we always felt moved the sector away from an aspiration of excellence.

Care Unlimited is proud to announce that all of its Care Homes have either achieved a GOOD Rating, or are on track for a GOOD Rating (having been inspected, and provisionally scored awaiting official publication).

Our delegates attended an informative conference at the Surrey Care Association yesterday and the topic of CQC ratings was covered and the statistics are very interesting. Only 34% of Care Homes in Surrey achieved a Good Rating, verus 54% across the country who achieved a GOOD. Only 1 Care Home in Surrey achieved an Outstanding Rating or 1%, versus only 3 of 16762 inspected under the new guidelines nationwide.

The system rates as follows: Inadequate, Needs Improvement, Good and finally Outstanding. We remain committed to achieving an Outstanding, and have plans underway to achieve this within the next 2 years.

We would like to thank our Home Managers and the staff teams they have all been developing over the past 12 months to achieve this.

Innovative Activity Programme WINS at Surrey Care Awards 2014

25th November 2014

Care Unlimited was extremely proud to nominate their Support Worker and now business partner Kevin Zuchowski-Morrison for his contributions to the ’Most Innovate Activity Programme’ award at the prestigious local Surrey Care Awards on Friday 21st November 2014, presented by Surrey Care Awards at Epsom Downs Racecourse.

The Awards are attended by the best of the Surrey’s independent care providers, and continues to be a fantastic evening and valuable opportunity to meet other innovative and inspirational people and organisations striving to deliver the highest quality health and social care.

Kevin, also a respected art dealer, has nurtured the use of art intervention and therapy within our care services into a brand new Charity called Arthalo, in which Care Unlimited is a partner. It is such a successful part of our overall activity programme that we wanted to submit it as an innovative programme in its own right. From initial hands on development exploring art with clients as a Support Worker in one of our Supported Living houses, we have worked with Kevin to harness his passion and create an Art Charity for people with Mental Health illnesses, Dementia, Learning Disabilities and Autism with a 12 week course. Hid dedication and passion to help our clients has been inspirational to all those around him, and so beneficial to the students he has worked with.

Kevin gave the following response to winning the category: "What an amazing journey we've started on. I just cannot believe how far we have come in such a short space of time. Being with Care Unlimited has been nothing short of amazing their support and encouragement within this process has just been first rate in every aspect. I feel nothing short of honoured to receive this award and am so grateful to all involved. More than anything to the wonderful service users who make the art they are the real stars in all this!"

Clients have been encouraged to expand all aspects of their lives and we have chosen to adopt ‘Lifestyle’ as a more all encompassing term which includes everyday living activities and structured/more leisure and pastime activities. Kevin’s work has focused strongly on an activity which permits self-expression, as well as driving therapeutic activity, and is sustained throughout the week, as the accompanying carer is also encouraged and trained in how to nurture artistic expression and development when the client is at home.

Reza Shamtally, Commercial Director explains: "We are soon going a stage further to introduce a very talented new member of the team currently completing a degree in Art Psychotherapy, which will allow Arthalo and Care Unlimited to further develop their understanding of individuals and nurture expression and where possible talent.

We now intend to train key workers and activity organisers in the power of art therapy. Again, carers as well as the students themselves attend the courses and will be encouraged to continue development where appropriate in the care home or at home."

Click here to learn more about ArtHalo at Arthalo currently runs at Care Unlimited's Weavers Resource Centre and shall very soon be extending its services to serve the Croydon area from the brand new RISE Gallery in St.Georges Walk, another exciting and re-vitalising project that Care Unlimited is partnering in Croydon!


Over 370 care employers and staff celebrated this year’s awards which were presented by distinguished performer and writer Sir Richard Stilgoe OBE. Sir Richard founded the Orpheus Centre in 1997, and continues to direct courses there in music theatre and song-writing. In special recognition of his achievements in the care sector Sir Richard was also presented with an honorary award by the chairman of Surrey Care Association, Richard Williams.

Now in their sixth year, The Surrey Care Awards are the county’s ‘Oscars’ for care workers. Organised by the Surrey Care Association, these Awards recognise the dedication of people working in a wide variety of jobs in adult social care including dementia care, caring for people in their own homes and caring for adults with learning disabilities. The 64 finalists for the Surrey Care Awards 2014 were nominated by their colleagues, with glowing and often very moving testimonials from service users and their families.

This year there were 16 award categories open to care providers and their staff including Dementia Care Team, Beyond the Call of Duty, Manager of the Year, Care Newcomer, Ancillary Worker, and Outstanding Contribution to Social Care. The compère for the Awards evening was BBC Surrey presenter Sylvie Blackmore.

Surrey Care Association represents the interests of over 700 independent providers of care and support services in the county. Chief Executive Erica Lockhart said, “Our Awards judges had an exceptionally hard time choosing winners this year as so much really excellent care goes on here in Surrey. Our annual Awards celebrate the hard work and commitment of care staff who are so often unsung heroes so this is our big opportunity to shout it from the rooftops! The care sector is one of the county’s biggest employers and offers a wide range of rewarding employment opportunities from cooks and gardeners to activity workers and nurses. Our Awards are also helping raise the profile of this vital area of the Surrey economy.”

Care Unlimited sets up new Art Charity ArtHalo

27th September 2014

Care Unlimited is proud to announce the creation of a new charity called ArtHalo. Back in 2013, Care Unlimited entered talks with Kevin Zuchowski-Morrison, a respected local art dealer who had been working within the Support Team of one our Supported Living houses in Merstham. Kevin had the idea of creating an organisation which used art as a form of intervention and therapy for the people with mental health illnesses or learning disabilities. This followed some very successful experiences with some of Care Unlimited's residents, and one year on ArtHalo has not only been created as a partnership non-for-profit between Kevin and Care Unlimited, but also had its first exhibition currently showing at Croydon University Hospital. All 8 artists are residents from across the Care Unlimited Group of services, and we are extremely proud of their amazing pieces of work, and also the incredible inspiration and encouragement that Kevin has offered them.

ArtHalo explains:
"ArtHalo is a not-for-profit organisation whose primary vision is to make high quality arts available to all. We reach out to and engage with those individuals and groups including the most vulnerable in our society who may not have had the chance to be supported in channelling desired creative expression.

Through positive high quality visual art intervention our aim is to enrich the lives of those people, be a voice for them, and support every individual to develop the skills they need to fulfil that most basic human desire to create and continue to ensure that desire is fulfilled and supported to its full potential.

The courses which start at £300 for a 12 week set currently run out our resource centre Weavers in Merstham, but will soon be extended its services and basing itself from the soon-to-be-launched Rise Gallery in St.George's Walk, Croydon."

Our first exhibition takes place at Croydon University Hospital and runs until December the 31st 2014. The artwork for the exhibition has been chosen from artists who took place in our pilot course and is a group show.

The exhibition can be found on the Woodcroft corridor close to the Woodcroft entrance:

Croydon University Hospital
530 London Road

Click here to learn more about ArtHalo at

3 Winners at the Surrey Care Awards 2013

3rd December 2013

Location: Surrey Care Awards 2013, at Epsom Downs Racecourse. Friday 22nd November 2013

Care Unlimited are extremely proud to announce that we had a successful night at the 2013 Surrey Care Awards, with 5 finalists and 3 winners - James Ballinger, and Danny & Carmelita Shamtally.

James Ballinger successfully and deservedly won the “Frontline Leader of the Year” with his work in one of our Dom Care Supported Living Services specialising in Learning Disabilities and Autism. The category is “for a person who is a supervisor, senior care worker or first time manager and has shown clear commitment to improving the delivery of care and support within their team”.

“James leads from the front and understands that staff learn in different ways. One of the most important points he has been able to teach the team is that everyone will react differently and how you react can either build the client’s confidence or deflate it”.

James is also Deputy Manager for our Domicilary Care division, under the very supportive mentorship of his manager Susan Hill. Key to his winning nomination were the very heart-warming testimonials from various people who have observed his excellent work. He pipped our other finalist Gassen Rungasamy from Chipstead Lodge to the post within the category.

And more!

Our other winners took a joint win for “Outstanding Contribution to Social Care” for our founding directors Danny & Carmelita Shamtally - also in their 40th year of marriage! “For a person who has dedicated the greater part of their working life to the adult social care sector and who has provided a consistently good standard of service to service users, their families / friends and to the staff team.”

The awards summarised: “Back in the 1970s Danny and Carmelita created an original formula of homey care far removed from the institutional care that was the norm. To this day they bring a culture of warmth that creates a home from home and responds to the individual needs of residents. Their successful business has grown but they still feel it vitally important to make themselves available in person to residents and staff.”

We were overwhelmed with the volume of testimonials that came in to support their nomination from residents, relatives, health care professionals and of course staff. We are indebted to them for spending the time to prove their worthiness for this very special award, a wonderful reflection of their dedication to Social Care in the Surrey for over 40 years - each!

We look forward to next year’s Surrey Care Awards with the confidence that we shall build on our recent success in Social Care excellence.

Here are the categories we reached the finals in:

- Frontline Leader’s Award, 2 finalists: James Ballinger Dom Care/Supported Living Team Leader, AND Gassan Coopersamy, Chipstead Lodge Care Home Team Leader.

- Care Newcomer Award, Robert Munns - Group's Activities Coordinator, based at Chaldon Rise

- Dementia Care Team Award, - Care and Nursing staff at Chaldon Rise Care Home

- Outstanding Contribution to Social Care Award , our nursing founders and family directors Danny and Carmelita Shamtally - 40 years each in Health and Social Care in Surrey, 30 running Care Unlimited.

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